Miss Munyana Gertrude is the Head of Products, Marketing and Partnerships at Goshen Finance Plc and before that, she worked in the Accounting Department for 4years and a Branch Manager for 5years. She is in charge of managing the development of Products and Services, Monitor its growth through the Loan Portfolio Assessment, do Research for new business opportunities and manage the Partnerships.

Miss Munyana Gertrude holds a Bachelors’ Degree in Business Management from the University of Rwanda (Kigali Institute of Education) with different professional courses; she has an experience of 15years in the Financial Sector.

In the Modules of Selling Financial Services and Marketing in Banks, Miss Gertrude is a Certified Trainer of Trainees at Rwanda Academy of Finance by the House of Training, which was supported by the Government of Luxembourg and the Belgium Bankers Association and a Certified Trainer at Rwanda Institute for Cooperatives, Entrepreneurship and Microfinance (RICEM) which is supported by DSIK a Germany Cooperation.

Miss Gertrude acts as a Consumer Protection Champion at Goshen Finance Plc with the skills of the International Consumer Protection Principles and she is able to develop the Staff Manuals in Her area, like the Savings Manual, Products Development Manual, Client Complaints Mechanisms Manual and Marketing in the Banking Sector Manual